I'd heard it may be a problem to upgrade from my older version and it was - even with help files! SoftwareChick were great, they jumped on to my computer and got it all sorted in one go. Very efficient and quite a relief as I had little or no down time. Wouldn't hesitate in recommending them.
When I came to register the product online I ran into issues, more likely my own doing but I contacted support and within MINUTES Kevin was on the case and my product was up and running in less than 15 minutes, this is OUTSTANDING service. I want to personally thank Ann and Kevin for their help, when my team need Office Pro, guess where I will be shopping?
Well done guys this is how to win new business, I am very impressed.
I had several questions before I decided to purchase from this site and was helped greatly by Ann, who answered all of my questions, (and I had a few!). I then had some trouble with receiving the email to download my purchase. I had Chad help me resolve the issue and receive the download link and I now have the office suite installed on my laptop. Brilliant service and assistance from both these people.
It is very refreshing to receive instant on-line assistance of the calibre provided by Kevin. He walked me through my problems without me ever having to repeat myself. As a person with limited technical ability I found this very helpful. I would rate their service as outstanding and would highly recommend them.